FAQ
Made with care and unconditionally loved by our customers.
Frequently asked questions
Where do you ship to?
We currently ship across India and to select international destinations including the USA, UAE, UK, and more. If your country isn’t listed at checkout, feel free to contact us directly.
How long does shipping take?
Domestic orders (India): 3–7 business days
International orders: 7–14 business days
Once your order is shipped, we’ll share tracking details via email or WhatsApp.
What is your return/exchange policy?
Since honey is a consumable product, we do not accept returns. However, if your item arrives damaged, spilled, or incorrect, we’ll be happy to replace it.
How do I start a return or exchange?
Simply contact us within 48 hours of receiving your order. Share your order number and a photo of the issue via email or WhatsApp, and we’ll take care of it.
What if my item arrives damaged or incorrect?
We sincerely apologize! Please take a clear photo of the item and send it to us. We'll verify the issue and send a free replacement immediately.
Do you offer international shipping?
Yes! We ship internationally to select countries. Shipping charges and delivery time may vary based on location. Contact us if your country is not listed.
Need More Help?
Didn't find the answer you need? Contact us directly - We're happy to assist.